Addison Lee: Minicab & Courier
Fixed Fares. No Taxi meters.
Here for London.Every journey is protected by our Safer Journey Initiative. We are market leaders in the industry for safety and hygiene. As we own our fleet, we have control over our vehicles as they only operate for us.Unlike other transport providers we can guarantee:- Transport for London approved safety partition screens to protect both you and our drivers- Business Accounts: Available with flexible invoicing and priority servicesDrivers:- Accredited with Transport for London approved PCO licenses- Supplied with hygiene and cleaning equipment for regular use between journeysQuality Assessors:- We have a team of mobile quality assessors constantly monitoring every single vehicle in our fleet.Deep cleaning:- All our vehicles are Electrostatically Spray cleaned using TECcare CONTROL solution every three months as part of our enhanced cleaning programming. We also provide facilities for all of our cars to be deep cleaned up to three times a week.Driver ratings:- Our in-app driver ratings include cleanliness for added peace-of-mind.Don’t forget:- No surges and fixed quotes- Book for now or for up to 3 months in advance- Vetted drivers- 24/7 customer service- Airport rides with flight tracking- Free Wifi & charger- Courier services available- Snooze your journey if you are running late=============================================Experience a new level of service you won’t get when booking with another provider. Download the new Addison Lee travel app, start enjoying your travel today!=============================================Comments & feedback to: [email protected] assistance: [email protected]=============================================PLEASE READ CAREFULLY BEFORE DOWNLOADING THE APP FROM THIS WEBSITE.By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.Version 8.10 includes various bug fixes.Enjoy the latest version of our app.Any questions? Tap Help in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
Here for London.Every journey is protected by our Safer Journey Initiative. We are market leaders in the industry for safety and hygiene. As we own our fleet, we have control over our vehicles as they only operate for us.Unlike other transport providers we can guarantee:- Transport for London approved safety partition screens to protect both you and our drivers- Business Accounts: Available with flexible invoicing and priority servicesDrivers:- Accredited with Transport for London approved PCO licenses- Supplied with hygiene and cleaning equipment for regular use between journeysQuality Assessors:- We have a team of mobile quality assessors constantly monitoring every single vehicle in our fleet.Deep cleaning:- All our vehicles are Electrostatically Spray cleaned using TECcare CONTROL solution every three months as part of our enhanced cleaning programming. We also provide facilities for all of our cars to be deep cleaned up to three times a week.Driver ratings:- Our in-app driver ratings include cleanliness for added peace-of-mind.Don’t forget:- No surges and fixed quotes- Book for now or for up to 3 months in advance- Vetted drivers- 24/7 customer service- Airport rides with flight tracking- Free Wifi & charger- Courier services available- Snooze your journey if you are running late=============================================Experience a new level of service you won’t get when booking with another provider. Download the new Addison Lee travel app, start enjoying your travel today!=============================================Comments & feedback to: [email protected] assistance: [email protected]=============================================PLEASE READ CAREFULLY BEFORE DOWNLOADING THE APP FROM THIS WEBSITE.By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.Version 8.10 includes various bug fixes.Enjoy the latest version of our app.Any questions? Tap Help in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
Read trusted reviews from application customers
Very intuitive to use. Thanks
Addison drivers are very experienced, courteous and always timely. Neat cara and neat driver everytime. They're very good.
What is the point of this app? Constantly "fully booked", even days in advance.
Really professional standard service. Most drivers are mannerable, kind, patient and helpful. Rarely, there's a rude individual. I enjoy Addison Lee service so far and cannot complain. Efficient and reliable service. Keep up the good work!
Great people to use always
Unfortunately this app is now useless. Every time I try and book a car in advance, no matter where to or from or at what time I get a message saying sorry we're fully booked in your area please try on an ASAP basis nearer the time. Not much good if you need a car to get somewhere for a specific time and date. I have held black status for several years and this will be the first time I won't get enough points for it to renew, very disappointing when I would have used more than enough cabs if they were actually available. Recent fare increases (20% VAT) also mean journeys are now too expensive to use for general purposes
The company accepts only Mercedes and a few others but not volvo's . I've got a volvo s90 new model. Its limousine style and has more space than Mercedes. The company policy is ridiculous. Disappointed!☹
Quick and easy to book. Clean cabs and courteous drivers.
Used to be brilliant. And then... Used to book AL cars through App, Web or by phone call. Now neither App nor Web accept bookings: "Sorry we're Fully Booked in your area for this time, pls try on ASAP basis..." This began months before Covid and still hasnt stopped. Tho Web is marginally better. No matter the input: different area, and/or advance booking time, same thing. Even calling: on hold for 10mins! A shame as 98% of AL Drivers I've used give 100% ...Oh how the mighty are fallen?
Car was about the arrive late by 40 minutes and received notification at the arrival time, having booked 3 hours ahead of time it is disappointing not to have received a notification sooner. 2 stars because customer service phone call was efficient.